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Customer Questions and Answers for Motor by Whirlpool

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    • Part Number: AP4452649
    • MFG Part Number: W10271506
    • Made by: Whirlpool
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For Whirlpool Motor (Part Number: AP4452649)

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We had an 8 day power failure (Sandy) and during this time, we left the ice in the bin inside the freezer. As the ice melted, the water slowly dripped through the dispenser. Once the power came back, the ice maker worked fine, but the ice dispenser does not. When you push the dispenser lever, nothing happens, no motor noise, nothing. I am wondering if the melting ice burned the motor out? Is there some way to test the motor or is there some other part that could be causing the problem. I saw one reference to a logic board......I have the motor removed, but do not want to order a part until I am reasonably sure of the cause of the problem. Thanks.

Bill for Model Number Kitchenaid KSRV22FVMS02

ANSWER Bill, Under the circumstances, we'd expect an issue wirtth the actuator switch 2162361 and or the dispenser control board 2321704. Since you have the auger motor out, you can check for a resistance reading across the motor terminals. Pins 1 and 2 = 10 to 15 O, Pins 4 and 5 = 220 to 270 O if you have a multi meter. If you have the resistance readings(+/- 10%) then the motor is fine, and you'll need to check the actuator switch and control board for water damage and shorted components. 

Answered by AppliancePartsPros.com   |   Monday, November 26, 2012

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