The top part of the agitator don't turn at all.
ANSWER Hello Darrell! It sounds like the agitator dogs and cam are failing in the upper agitator. You can replace these parts in a kit, part number 285811. This agitator repair kit is used when the upper agitator is not working and should correct your issue. Thanks!
Answered by AppliancePartsPros.com | Tuesday, July 17, 2012