I have a Whirlpool direct drive that snapped a coupler a couple weeks ago, I replaced the coupler and it broke again last week, and my wife claims it was not overloaded. So I replaced it again yesterday and I after both replacement operations I ran through the agitate and spin cycle with the machine empty to make sure it was working. And then yesterday the first load, which I made sure was not too big snapped the coupler again. Would this indicate a transmission or clutch problem, how can I tell? Also note there was no spilled oil anywhere to indicate an obvious transmission issue. Thanks in advance for any help with this matter.
ANSWER Hello Scott. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/washer-repair/3265-replacing-direct-drive-washer-brake-shoes.html
Answered by AppliancePartsPros.com | Tuesday, October 22, 2013