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Customer Questions and Answers for Neutral Drain Transmission by Whirlpool

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    • Part Number: AP3096209
    • MFG Part Number: 3360629
    • Made by: Whirlpool
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For Whirlpool Neutral Drain Transmission (Part Number: AP3096209)

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Hello. We have a washer I need to either fix or replace. During the spin cycle, there is a really bad repetitive sound, that doubles in speed when switched from "slow" to "fast". Also, it looks like the spindle that sticks up to the drive block is only advancing a little and then stopping, then advancing a little then stopping... while basket moves only a little.. rather than the spindle etc actually spinning. Here is a link to two short videos of this. "part 1" is the second video, "part 2 is the first one on the page". they are each < 1 min long. http://www.youtube.com/channel/UCSpu7uqcikM0LFuCdofZdjg?feature=watch I have leaned toward it being transmission, though perhaps something w/ the bottom of the drive tube (worn plastic part some on it"), or clutch, or possibly electronic? Do you recognize this sound, these symptoms? If you do, that would be very helpful, as I need to either fix or replace it quickly for our family. Thanks very much. Robert

Robert_mc for Model Number Kenmore washer 11024922202

ANSWER Hello Robert_MC, The most likely cause of the unit making this type of noise and little movement during spin is would be the clutch or brake. You will want to visually inspect the brake and clutch for wear or damage. 

Answered by AppliancePartsPros.com   |   Monday, February 18, 2013

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