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Customer Questions and Answers for Neutral Drain Transmission by Whirlpool

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    • Part Number: AP3096209
    • MFG Part Number: 3360629
    • Made by: Whirlpool
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For Whirlpool Neutral Drain Transmission (Part Number: AP3096209)

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My washing machine was not agitating or spinning. I found out that the coupler on the motor side was worn out, which I am going to order. When I turn the good coupler on the transmission side by hand, everything on the transmission rotates EXCEPT the shaft. Does it have to rotate or not, I am not sure. As a result I openend the gear box to make sure the gears haven't lost some teeth- they all looked OK - no missing teeth. A liitle bit of the gear box oil was spilled. Do I have to add some more and could it be any kind of oil ? Thank you so much and looking forward for your advice John

John for Model Number 11020092991

ANSWER John, The shaft will not rotate with the spinning of the motor coupler. Once you have the motor coupler in place the unit should work fine. 

Answered by AppliancePartsPros.com   |   Wednesday, April 03, 2013

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