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Customer Questions and Answers for Neutral Drain Transmission by Whirlpool

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    • Part Number: AP3096209
    • MFG Part Number: 3360629
    • Made by: Whirlpool
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For Whirlpool Neutral Drain Transmission (Part Number: AP3096209)

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Have a series 90 heavy duty direct drive washer. Replaced bad coupler and started smelling burning rubber or plastic. Ran load smell continued. Removed coupler purchased new ones and replaced them. They were difficult to remove and required hard tapping before they would sit flush on motor shaft. I noticed motor shaft has slight front to back play. Not sure if I caused that? After checking clutch which look very good and tight I put it back together and again smell burning and now noises that sounded like loose screws were banging around. Also, after putting back motor to coupler it was pretty hard to turn shaft to line up the pump. Coupler was turning okay. The machine ran once and now it only makes a electrical noise. Is this a bad motor or Transmission? Need Help.

John for Model Number 110.82891120

ANSWER John, If there is play in the motor shaft, you will want to pull the motor and see if the motor spins freely. It sounds more like a motor issue but if the motor is spinning freely then it is not seized. At that point you would want to check to make sure that the transmission gear is turning. Once direction it should turn freely and the other it should meet resistance and possibly stop. 

Answered by AppliancePartsPros.com   |   Friday, April 05, 2013

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