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Customer Questions and Answers for Outer Tub by Whirlpool

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    • Part Number: AP3773840
    • MFG Part Number: 285981
    • Made by: Whirlpool
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For Whirlpool Outer Tub (Part Number: AP3773840)

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My 6 year old front load washer made some horrible noises the other night before stopping its cycle, and when I checked it, the drum will not spin. When I tried to see why, I could tell the drum is no longer aligned, and I couldn't pop it back into place. What is the most common reason this would happen, and how serious could it be? The washer will not work at all, since the drum cannot spin. It is not leaking water.

Bandmom for Model Number Whirlpool Duet

ANSWER Hello Bandmom, It sounds like the bearings went out on the rear tub and rear tub would need to be replaced. 

Answered by AppliancePartsPros.com   |   Monday, December 10, 2012

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