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Customer Questions and Answers for Panel-Cntl by Whirlpool

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    • Part Number: AP3774265
    • MFG Part Number: 3385744
    • Made by: Whirlpool
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For Whirlpool Panel-Cntl (Part Number: AP3774265)

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My Whirlpool Quiet Partner III is not functioning properly, and one of the symptoms is that the "Pots and Pans" light flashes on and off. I have tried various procedures that I've seen on Internet forums, which involve pressing control panel buttons in special sequences. However, none of these have fixed the problem. Now I am thinking of replacing the control panel. After removing six screws, the panel separated from the door. On the right side of the panel, there is a rectangular shaped part whose dimensions are approximately 3.5 by 7.5 inches. This part has numerous electronic components and five connectors plus a ribbon cable connector. Based on what I've read, I believe that this rectangular part in not part of the control panel. If this is true, then it appears that the ribbon cable connector is the only connector that needs to be disconnected in order to remove the control panel. Is this correct? If yes, then how do I remove the rectangular part from the control panel? I can see how it is retained with features that are molded in the plastic control panel, but it seems that after the rectangular part is installed at the factory, it cannot be removed without fracturing the retaining features. Please help me better understand the design and the procedure for replacing the control panel. If you are aware of the "flashing lights" symptom from previous experience, do you believe that replacing the control panel will fix the dishwasher? I would appreciate any help you can provide. Thank you.

Dan for Model Number Whirlpool GU2500XTPS3

ANSWER Hello Dan. You are correct. However, there are tabs holding the control board to the control panel 3385744. Release these tabs to remove the control board from the unit. You will also need to unplug the ribbon cable from the control board as well. 

Answered by AppliancePartsPros.com   |   Wednesday, May 30, 2012

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