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Customer Questions and Answers for Panel-Con by Whirlpool

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    • Part Number: AP4364232
    • MFG Part Number: 6-919819
    • Made by: Whirlpool
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For Whirlpool Panel-Con (Part Number: AP4364232)

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Hello, I have been having issues for more than two years now with this dishwasher. At first, infrequent....later, all to often. Initially it would not allow any other cycle to run than the Rinse cycle. You could select Regular or Heavy wash but before the washer finished filling with water the display would switch itself over to Rinse and that would be all it would do. When it got it in it's mind to make this unauthorized selection, you could not change it back. The only answer was to cancel the cycle and start over. Then it started only allowing Rinse cycle. All of the other washes were unavailable. Along with the in- wash options, (heated dry, sanitize and the like). Delay and Auto Clean were also un-selectable. The only fix to this was time. Come back a few minutes to a few hours later and try again and it would work. Now it has completely let me down. I can select any wash cycle I like but there is no start when START is pushed. Then after about a minute, all the lights go out. Like you never made a wash selection. My worry is that I will replace the control panel and that will not fix the problem. Or, I will replace the control board and have the same results. How can I know which part is the culprit and avoid replacing both of them....maybe one needlessly? Thank you for your consideration.

J. Dan for Model Number MDB5601AWB

ANSWER Hello J. Dan. Based on the information you provided, it sounds like the control panel is bad and will need to be replaced on the unit. Unplug the ribbon cable on the control panel and test from Pin 10 to pin 6. If the unit does not close when the start is pressed, you will need to replace the control panel. Make sure the connection on the control board is clean and dry on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html 

Answered by AppliancePartsPros.com   |   Friday, February 10, 2012

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