Note: This question is for the older version of this part, but we thought you might still find it helpful
I ordered a new Stainless Steel Full Front Panel (part # 8572753) for my current KitchenAid Dishwasher, when I received the door the overlay opening was different. My current door measured 20 3/4" x 1 3/4", the new panel had an overlay opening of 19"x 1". Before I reorder the door using another company I wanted to ask why that could have happened, the box and shipping paper work stated it was the correct door? Do you know if KitchenAid/Whirlpool changed the overlay opening?
PS. I reordered the overlay too to see if a new one with the same part number would fit the new door and it did not. The new overlay fit my old door.
ANSWER Hello JoAnn! We are not showing that the manufacture has made any design changes in the part 8572753, our part number W10137624. The part is showing as the original part called for your product. Perhaps the wrong part was inside the box shipped? Did you try installing the door to see if it will mount correctly and show all the settings on the overlay? You can purchase the part with our company any return within 365 days if it for any reason does not fit on your unit. Here is our return policy for you to view, thanks! http://www.appliancepartspros.com/customerservice/returns.aspx
Answered by AppliancePartsPros.com | Friday, June 10, 2011