The touchpad on my Jenn Air stove no longer is working. From what I have read, heat from the oven has separated the touchpad connections so that none of the buttons will work when pressed, although the clock still is lit up but can't be changed to the correct time. I want to make sure before I order a new part if I only need a new touchpad assembly or is the problem in the control board and need that too. The touchpad was replaced once before but I can't remember if the control board was replaced at the same time as well.
ANSWER Hello Steve. All the information you provided does lead to a bad touch pad. You can unplug the ribbon cable and clean it and reseat it and see if some of the buttons start working. If so, replace the touch pad.
Answered by AppliancePartsPros.com | Tuesday, December 17, 2013