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Customer Questions and Answers for Probe by Whirlpool

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    • Part Number: AP3996774
    • MFG Part Number: W10077923
    • Made by: Whirlpool
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Upper rack dishes are not getting clean. Looks to me like there is not enough water pressure to even spin the arm on the upper basket or the spray on the top of the upper tray. Thanks, Doug

Doug for Model Number KUDK03ItWH1

ANSWER Hello Doug, if the unit is filling sufficiently with water, (at least 1/4 inch below the heating element), the chopper assembly W10083957 is probably damaged. When this occurs and the chopper blade no longer turns, the screen that it rides against stops up and does not allow water to pass. 

Answered by AppliancePartsPros.com   |   Wednesday, December 26, 2012

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