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Customer Questions and Answers for Pulley & Clutch Assy by Whirlpool

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    • Part Number: AP4009131
    • MFG Part Number: 12002211
    • Made by: Whirlpool
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For Whirlpool Pulley & Clutch Assy (Part Number: AP4009131)

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I have a series 11 Neptune TL. It's been tripping the LL and UC codes. More the LL code, than UC. I pulled the clutch assembly out, and see that the bearings have a bit of rust. I cannot tell if they are frozen with rust, or if the bearings are not designed to actually spin at all. Are just the inner rollers supposed to move? I am hoping replacing the clutch assembly will resolve the issue, but realize there must be a minor leak if there is rust. What do you recommend?

Jason for Model Number FA6800AWW

ANSWER Jason, An ongoing issue with the "LL" and or "UC" codes on this washer is a very dependable indication of a worn or "sticky" clutch. So your deduction is very correct. The rust is not due to a leak, it's more likely due to age, moisture in the environment, and the compounds used to produce the components. Replacing the clutch assembly 12002211 should solve your issues. 

Answered by AppliancePartsPros.com   |   Tuesday, June 11, 2013

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