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Customer Questions and Answers for Rear Drum Support Roller Kit by Whirlpool

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    • Part Number: AP3098345
    • MFG Part Number: 349241T
    • Made by: Whirlpool
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For Whirlpool Rear Drum Support Roller Kit (Part Number: AP3098345)

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Hi. I've now had to replace the right-hand roller four times over the last four months. They keep wearing out. Any idea what could be causing them to wear out so quickly. I noticed that the dryer is not perfectly level—could that be causing a problem? Thanks.

J Kuritzky for Model Number Kenmore 110.61252010

ANSWER Joshua, Yes the dryer needs to be level in both directions(slightly higher in the front 1/4 inch is OK). You also need to check the roller shafts W10359269 and W10359270 and spacers etc. to make sure they are clean, not damaged and lightly lubed with turbine oil. Also make sure they are straight and level, if they are at an angle down or up, they will cause excess wear on the rollers. 

Answered by AppliancePartsPros.com   |   Friday, June 20, 2014

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