I followed directions to remove the old filter and it is frozen in place. I tried Channel locks as well. Would you please provide a detailed directions for removal of the old filter from this model of refer in the event I am not understanding clearly? Thanks so much! Plantlady
ANSWER Hello Plantlady. There is a button beside the filter that you press in on and the filter will pop out of the grill on the unit.
Answered by AppliancePartsPros.com | Monday, September 09, 2013