We replaced our original water filter about a year ago. About one week after replacing it when we tried to use the water dispenser, a loud knocking would occur and very little water came out. We purchased another filter believing the first was defective and it happened again. When we remove the filter and put the plug cap on the knocking does nor occur.The filter we purchased is part # UKF8001.
Is the knocking caused by the filter or is the inlet valve possibly bad?
In most cases when the filter gets turned in and the unit is making the knocking noise, it is because the filter did not get turned in fully and is not hitting the pins that allow the water to flow properly. When you get the filter turned in and it seems to stop then try to turn a little more and if it turns more then try the water and see if the knocking noise is still present. If not then the filter just was not in all the way and if it does continue to knock then the filter head would be the issue.
Answered by AppliancePartsPros.com | Thursday, April 10, 2014