In the spin cycle it seems like the washer is out of balance. It sounds like the tub is hitting something . I have taken the washer apart and found that all the suspension springs and the counter balance spring are still attached. The washer is about 9 years old and wanted to know if it would be possible that the springs are weak?
ANSWER Hello Ken. Check the drive block 389140 and see if it is stripped out. The springs should be good if still attached.
Answered by AppliancePartsPros.com | Monday, May 19, 2014