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Customer Questions and Answers for Seal-Agit by Whirlpool

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    • Part Number: AP4373198
    • MFG Part Number: 6-0A57420
    • Made by: Whirlpool
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For Whirlpool Seal-Agit (Part Number: AP4373198)

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My washer is leaving grease spots on clothes. There is greasy goo on the bottom of the agitator and bottom of inner tub. Will replacing this seal fix the greasy mess?

Eric for Model Number Maytag LA23CS (commercial, coin slide washer)

ANSWER Hello Eric, This is most likely fabric softener. If you put a spot of the fabric softener on top of the dryer and look at it everyday, it will start out blue. It will slowly change to green, then yellow, then brown, and finally black. This is a common issue that technicians have to deal with. You see, fabric softener is made of 80 to 90 percent animal fat. The remaining content is colorings and a lot of perfumes to mask the smell of its' decomposition. The whole issue is caused by the fact that the animal fat it is made of is "clingy". It's like when you fry bacon and the grease pops out onto the counter top. You can't just wipe it up because it just smears. You have to use a cleaner that "cuts" the grease. Well, when the fabric softener is poured into the dispenser straight from the bottle, it's very thick and clings to the dispense cup and sticks to the inside of the agitator. This part that sticks builds up over time and by the time a chunk breaks free and gets into the wash, it is usually yellow, brown, or black. This makes the customer think the transmission is leaking oil or grease on the clothes. In reality, the transmission oil, when it leaks, will leak onto the floor. The only time I ever saw oil actually get into the tub area was a stopped up vent on the transmission housing and when the oil got hot and expanded, it got into the tub. That was one time in 21 years of fieldwork. So, I strongly believe that the unit just needs to be cleaned out and possibly run a sanitation cycle to remove what cannot be easily reached by just pulling the inner tub. If you look under the agitator, I think you will be astounded at the build-up. 

Answered by AppliancePartsPros.com   |   Friday, August 03, 2012

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