the shaft#AP5178127 in the ice dispenser was pulled out by mistake. the icemaker dispenser has been and ongoing problem freezing up, the refer is about 2 yrs old, checked all the openings damper on door etc. the shaft will go into the motor and turn but i can not get the shaft to fit back into the top dispenser, it comes up about 1/4 inch too short. somehow the shaft is not fitting into the motor assembly all the way. really 2 problems icemaker dispenser freezing up about every 2 to 3 months. and unable to get the shaft to fit back into the top of the dispenser. thanks joe
ANSWER Joe, We'll send you information for accessing and checking the auger motor, shaft and coupler. Didn't understand if the ice maker or the dispenser is freezing up, but either way, you'll need to check for the dispenser flapper for closing and sealing sealing properly,after the cubes are dispensed. and air leaks at the door seal, all the way around the door.
Answered by AppliancePartsPros.com | Monday, July 23, 2012