The shock absorbers on my Whirlpool Duet washer model # wfw9400sw01 have 3/4" to 1" of travel before they begin to dampen the movement of the tub. Is this normal or are they bad?
ANSWER Michael, There is some "play" in the shock absorbers 8182812, but your's are on the "Outside" allowances and will need to ber repalced.
All four shocks should be replaced at the same time, and also check the suspension springs 8182812 and cabinet attachment points should be checked as well(make sure there's no flexxing in the cabinet flange, where the springs and spacers attach.
Answered by AppliancePartsPros.com | Tuesday, October 30, 2012