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Customer Questions and Answers for Shock-Absr by Whirlpool

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    • Part Number: AP4319288
    • MFG Part Number: W10015830
    • Made by: Whirlpool
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For Whirlpool Shock-Absr (Part Number: AP4319288)

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My washer shakes badly when a load is present. I have removed the botttom panel and seen some grease like substance on one of the shocks. Would this be a safe bet to replace the shocks? What exactly is meant if tub spins freely when turning the tub?

Eric for Model Number WFW9150WW01

ANSWER Hello Eric. The inner basket should turn freely and have no play in it. If it is loose, you will need to replace the outer tub assembly W10285625. If it is not loose, you will need to replace the shocks W10015830 on the unit, based on the information you provided. Hopoe this helps. 

Answered by AppliancePartsPros.com   |   Wednesday, February 29, 2012

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