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Customer Questions and Answers for Shock-Absr by Whirlpool

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    • Part Number: AP4319288
    • MFG Part Number: W10015830
    • Made by: Whirlpool
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For Whirlpool Shock-Absr (Part Number: AP4319288)

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Hello. My front load whirlpool washer recently started shaking violently during the spin cycle. Inspection of the shocks displays signs that they're bad, they all have grease accumulated at the end of the shock plunger. After reading some of the questions asked in the past I stumbled across a few that suggested the tub be checked, if it spins free but moves the tub might need replacing. Can you please explain what type of movement you are referring to. My wash tub spins freely. However, it does have a bit of movement towards the shocks, not much but it isn't completely stationary. How much rotational play should there be if any . Thanks, Alex.

Alex for Model Number Whirlpool duet front load washer

ANSWER Hello Alex. The inner basket is the part needing to the checked here. It should rotate fine, but nut have any movement upward, downward, or side to side. It should be snug in the bearing assembly. The outer tub assembly will move around and up and down and side to side. This is normal for it. 

Answered by AppliancePartsPros.com   |   Wednesday, January 30, 2013

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