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Customer Questions and Answers for Spring, Return by Whirlpool

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    • Part Number: AP4125100
    • MFG Part Number: B8385402
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Spring, Return (Part Number: AP4125100)

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What is causing water and ice arms on door dispenser to be difficult to push? Requires excessive pressure to work.

Shirley for Model Number Amana model #SZD20NL

ANSWER Hello Shirley, This is normally caused by ice being dispensed into sugary drinks. When the ice hits the drinks, it splashes up into the mechanical apparatus, making them sticky and not operating freely. The front should be removed and the assembly inspected for this or other conditions. The dispense cover can be easily removed by removing the drip tray and grasping the bottom part of the cover where the drip tray was and, with your knee against the door so it doesn't try to open, yank up and out on it to pop it free from the retaining clips. The dispense cover can now be lifted straight up off of the upper clips for removal. This will expose the inner workings for inspection. Be aware that 120Vac is present inside this cover and the unit should be unplugged before the dispense cover removal is attempted. The sticky drink residue is one thing to look for and the malformation of the plastic parts is another. The levers can malform, especially if the light is left on all the time, making it hard to actuate the micro-switches. 

Answered by AppliancePartsPros.com   |   Thursday, December 27, 2012

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