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Customer Questions and Answers for Start-Dev by Whirlpool

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    • Part Number: AP3696670
    • MFG Part Number: 2188831
    • Made by: Whirlpool
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For Whirlpool Start-Dev (Part Number: AP3696670)

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I unhooked this fridge about a year ago but did not drain any water lines, when I pluged it in it worked fine and was running for about a month, this was before hooking up any water line. when I hooked up the water line I got water everywhere. It started smoking so I unpluged it. I seen the water inlet was broken and ordered one from you and replaced it. I decided to plug it in again before I hook up the water line to see that the fridge was still working (this is after sitting for about 3 weeks). It started smoking then it quit and the fridge seem to work fine. So I unpluged it again just to see if when I pluged it in again if it would smoke again. (this whole time I thought it was the fan smoking) It again started smoking but this time I saw the start-dev light up and saw the smoke was coming from there, but again it stopped and fridge seem to work fine. I tried unpluging again to see what it would do when I plugged it in, this time I saw a flame comming from the bottom of the Start-Dev so I unpluged it and took the part off to see what it looked like, it of course was fried. My question is that is hooked to the run capacitor, will that also be bad or is that what caused the fire in the Start- Dev? is there a way to test the run capacitor? I dont want to buy one if this one is not bad. but I dont want to just buy the Start-Dev if it is going to burn up again if the run capacitor is what is bad and causing the Start- Dev to get to hot.

Kevin for Model Number ED2FTGXKQ04

ANSWER Hello Kevin. The run capacitor is fine on the unit. The issue is the start device 2188831. When they wear out, they tend to burn out. Based on the information you provided, it sounds like you need to order and replace the start device on the unit. 

Answered by AppliancePartsPros.com   |   Monday, October 15, 2012

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