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Customer Questions and Answers for Support by Whirlpool

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    • Part Number: AP2981652
    • MFG Part Number: 2172748
    • Made by: Whirlpool
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Recently my food was beginning to freeze and I attempted to adjust the temperature. The knob on the left was very hard to turn but I turned it to "2" which it says is a very warm temp. However the food is still freezing, (I don't think the dial is working) any ideas? There is a sticker on the temperature control unit (it must have failed with a previous owner) that has a part # of 2176311, but I can't seem to find out what that is.

George for Model Number kenmore 1069751714

ANSWER Hi George. The thermostat control part # 2176311 has been upgraded to part # 4387562. It has newer outer knob gear teeth for ease of operation. Thank you. 

Answered by AppliancePartsPros.com   |   Wednesday, June 06, 2012

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