My washer drum bangs against the washer wall. I have replaced the suspension springs, but at times it continues to act like it is unbalanced. Why are there to pins in a plastice tube attached to the washer frame?
ANSWER Hello Jeff. Did you check all 4 springs? The large in the back and the 3 on the floater plate. As for the pins, the are only for shipping and do not affect the balance of the unit. You need to make sure the floater plate is centered on the unit as well.
Answered by AppliancePartsPros.com | Saturday, February 23, 2013