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Customer Questions and Answers for Suspension Spring by Whirlpool

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    • Part Number: AP3136257
    • MFG Part Number: 63907
    • Made by: Whirlpool
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For Whirlpool Suspension Spring (Part Number: AP3136257)

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Hi. I have 3 questions. 1.the drum is leaning to one side and hitting panels on four sides. 2. the agitator does not turn. Sometimes it turns but slowly. 3. It does not spin, leaving clothes wet and soapy, but sometiems, It does well, expecially after I open and close the lid a few times during the spinning period. Looking forward to hearing you soon. Mike

Mike for Model Number CAP2762MQO

ANSWER Hello Mike. Check the main suspension spring in the back to see if it is broken. Since this model does not use dogs, the agitator may be bad or the transmission may need to be replaced. And for the spinning issue, check the clutch and the drive block in the unit. 

Answered by AppliancePartsPros.com   |   Friday, September 27, 2013

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