My washer Is knocking during the spin cycle, the drum is thrashing around to the point that it bangs off the rear panel of the washer,It is also moving on the floor. With the help of your video I have disassembled the washer expecting to find a broken suspension spring, all four, the three around the drum and the one to the rear of the washer are intact. could the springs just be worn and weak enough to cause the condition described?
ANSWER Hello Ed. You will need to check and make sure the balance ring 387240 still has the fluid in it. If not, you will need to replace the balance ring in the unit. Hope this helps.
Answered by AppliancePartsPros.com | Wednesday, February 15, 2012