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Customer Questions and Answers for Suspension Spring by Whirlpool

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    • Part Number: AP3136257
    • MFG Part Number: 63907
    • Made by: Whirlpool
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For Whirlpool Suspension Spring (Part Number: AP3136257)

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My washer bangs around horribly on spin cycle with or without clothes in it. It's done this since we moved a few months ago. I've made sure the washer is level, the balance ring seems to have the correct amount of fluid in it (about 25% full), and the suspension springs are all intact. They feel a little weak to me, but I'm not sure how strong they're supposed to be in the first place, and none seem weaker than the rest. The tub of the washer is visibly leaning to the right by quite a bit. I've looked at the skate plate and it appears to be in the correct place and the white pads all look fine. What is the most likely problem in this scenario?

Kevin for Model Number wtw5100vq0

ANSWER Kello Kevin. You need to check the main suspension spring 285901 located in the back of the unit under the tub assembly. 

Answered by AppliancePartsPros.com   |   Thursday, January 10, 2013

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