My duet washer goes out of control during the spin cycle. I replaced all four shocks but didn't seem to help. I Looked over the entire unit and could not find anything broken. I see two springs at the top.. HELP what should I do?
ANSWER Hello Robert. Check and see if the inner tub assembly feels loose on the unit. If so, it sounds like the bearings are bad and you will need to replace the outer tub assembly W10253864 on the unit. This will cause the issue you are having with the unit.
Answered by AppliancePartsPros.com | Monday, June 11, 2012