On my Whirlpool model GD25BFCHB00 side by side refrigerator both the water dispenser and ice dispenser stopped working simultaneously. The ice maker itself is working and produces ice. The freezer door switch is working. The dispenser lock is unlocked. The wiring at the bottom of the door looks fine. Given all this, I suspect that the switch (part# AP3086666) that is attached to the dispenser face plate is the problem. It seems unlikely that both micro switches have failed. Does this sound plausible and is there a way to be sure? I have removed the dispenser face plate from the freezer door but have not been able to remove the switch from the dispenser face plate. My unit has decorative wood panels so the dispenser face plate is larger than the standard face plate. It does not have a standard overlay that is removable from the dispenser face plate. The switch does move around within the bracket enclosure and seems like it should be removable. Looking at the picture of the back of the switch on your site, there is a slot at the top in the middle for a screwdriver that might allow me to pry the switch out but it seems like the plastic will break. There are also 2 hinged tabs at the bottom on the sides as well but I haven't had any luck with these either. I fear that the bracket holding the switch has been glued to the face plate and that I'm out of luck. Any ideas? Thanks.
You will want to do a continuity test on the wiring from the bottom of door to the dispenser. It is possible that you have a broken wire that is causing the dispenser not to work rather than the switch. If the switch does need to be replaced you would want to purchase the dispenser cover. To get the switch out you would have to pull the overlay off and take out from the front.
Answered by AppliancePartsPros.com | Thursday, March 21, 2013