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Customer Questions and Answers for Thermal Overload by Whirlpool

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    • Part Number: AP3885687
    • MFG Part Number: 9759243
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Thermal Overload (Part Number: AP3885687)

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All 120V parts seem to work, clock, fan, light, temperature indicator. This is a range with smooth stovetop and single oven. Controls are on the front above the oven door. No elements work at all inclucing all stovetop elements and top and bottom elements in stove. I thought I'd check the front panel with the circuit board, but it appears that the thermal overload fuse is not there. Is this fuse in the back of the oven? Also, where exactly is the temperature probe in relation to the thermal overload fuse? Thanks

Lida B. for Model Number GY398LXPB01

ANSWER Hello Lida, While the thermal fuse is normally located in the back of the unit, it controls voltage for the bake compartment and not the surface elements. I would check a the terminal block first and if there isn't a wire off back there, there should be a molex connector under the cook top that has most likely lost connection. The temperature probe is a separate circuit from the circuit that the thermal overload is in. The temperature probe connects directly to the control where the control reads the information sent and the overload is in the circuit in line with the heating elements for the bake compartment. As an important note to any one troubleshooting a range, the bake compartments are always wired separately from the surface elements and when one fails, it is usually no relation to the others' operation. 

Answered by AppliancePartsPros.com   |   Monday, January 21, 2013

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