I have a Kenmore model 110.27812690. The water drains, but it won't spin. It sounds like it is spinning and makes a fast plastic clicking sound. I opened the lid and the tub was stationary. Also, I turned it over and noticed a lot of black rubber dust on the floor. it looks like it is coming from a white cylindrical part with a rubber band around it. This part is located between the gearbox and the electric motor. Also, when I pry the black rubber band up, there are some peices of plastic about the size of tic tacs floating around underneath the band. What are your recommendations?
ANSWER Hello Phil,
It sounds like you have a bad motor coupler 285753A which would need to be replaced.
Answered by AppliancePartsPros.com | Saturday, February 16, 2013