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Customer Questions and Answers for Timer by Whirlpool

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    • Part Number: AP4042974
    • MFG Part Number: 33002855
    • Made by: Whirlpool
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For Whirlpool Timer (Part Number: AP4042974)

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Hi, I purchased AP4042974 for my Maytag MDE6400AYW and Serial # 19510255CJ dryer. Everything works on the dryer (heats up, turns, etc) except for two things: 1) When you open the dryer door it does not stop running and 2) On the auto moisture sensing it never stops or turns off, and 3) Likewise the timer mode is not functional (i.e. dryer runs but timer doesn't function). Did I order the wrong Timer? Should I have ordered: AP4043083 ? And if so, how do I go about returning this one and getting the correct one. Thanks in advance! Russ

Russ for Model Number MDE6400AYW and Serial # 19510255CJ

ANSWER Hi Russ! Yes, you did order the incorrect part for your model number based on the serial. You should order part number 33002803. Regarding the return you have 45 days to process the return. Please click on the link provided to request a return: http://www.appliancepartspros.com/customerservice/returns.aspx. Thanks! 

Answered by AppliancePartsPros.com   |   Thursday, March 31, 2011

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