I have a kitchenaid washer(model kaws850lt). The problem is concerning the agitator, it will remain motionless during the washing cycle the water will fill up inside the tub and drain out the tub fine as usual.
ANSWER Hello Resmny. If the motor runs, but the agitator does not move, you will need to order and replace the medium cam kit 285811 on the unit.
Answered by AppliancePartsPros.com | Tuesday, November 20, 2012