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Customer Questions and Answers for Tub Support by Whirlpool

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    • Part Number: AP3892442
    • MFG Part Number: 280184
    • Made by: Whirlpool
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For Whirlpool Tub Support (Part Number: AP3892442)

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Machine has a very bad out of balance when in hi-speed mode. It will nearly walk across floor in a ccw rotation. This happens with clothes in it only. I replaced the suspension pads, tub pads, suspension springs, counterbalance spring. Machine still exhibits same problem, high out of balance. Can the bearings in the tub support be bad? I see they can be replaced. I have the machine in pieces now and cannot see the problem. Thank you

Corkey for Model Number caws833sq0

ANSWER Hello Corkey. You need to check and see if the balance ring 387240 has leaked out the fluid inside it. If so, this will cause the unit to do as you have described here. 

Answered by AppliancePartsPros.com   |   Thursday, December 06, 2012

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