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Customer Questions and Answers for Tub Support by Whirlpool

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    • Part Number: AP3892442
    • MFG Part Number: 280184
    • Made by: Whirlpool
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For Whirlpool Tub Support (Part Number: AP3892442)

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Machine has a very bad out of balance condition, will walk across floor in a ccw rotation. I replaced the tub supports, support pads,suspension springs, counterbalance spring. The balance ring is intact (checked as you suggested) and has fluid in it. Can the bearings in the tub support be bad? Machine is in pieces now, after testing and replacing above parts. It goes out of balance when up to hi-speed spin, only when loaded with laundry. I see the bearings are replaceable in the tub support, is this because of a problem like this. Thank You

Corkey for Model Number caws833sq0

ANSWER Hello Corkey, You may want to check the leveling feet of unit to make sure that they have the rubber is still good and not worn. You also want to check the slide plate and pads to make sure that there is no grease or oil causing a slick surface and causing it to over rotate during spin. You also want to make sure that the locking rear legs are locked. This is done by raising the back and dropping it. You also want to make sure that the floor that the unit is on is not a slick type floor which will cause walking issues. 

Answered by AppliancePartsPros.com   |   Thursday, December 13, 2012

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