I just received a new auger post #ap4024469 after a few minutes in operation it started to skip ,making a chattering sound every other turn, just like the old one did before it came apart. Now it skips 2 times for every time it catches. Is this piece defective from the manufacture? This seems to be a common problem with this auger post. Is there a fix? I checked all mating parts for wear and they are not broke. It seems to be inside the auger post. When tested off the machine in hand it skips. Thanks for your time,,,,Terry
ANSWER Hello Terry. Check and make sure the upper agitator 21001878 is seated properly on the lower agitator. If so, you may need to replace the lower agitator 21001530. Hope this helps.
Answered by AppliancePartsPros.com | Friday, September 16, 2011