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Customer Questions and Answers for User Interface (platinum) by Whirlpool

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    • Part Number: AP3129173
    • MFG Part Number: 8530589
    • Made by: Whirlpool
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For Whirlpool User Interface (platinum) (Part Number: AP3129173)

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The knob on the face which selects the dry cycle is broken. But when I look at the replacement part the knob does not have a shaft so it appears that mine broke off inside since the shaft is still attached to knob. I know I need the new knob ( also the little plastic pc. is broken that locks in allows it to turn ) but how do I remove the broken piece still inside , and then what parts do I need . I did not see that part on the diagram. I guess the face ( control panel)has to come off to retrive it ? Is it something fairly easy to do ? I am in the middle of nowhere really nowhere building border patrol houses so I have to do it myself plus drive 120 mile round trip to get my mail when the part is delivered.So I am stuck and need my dryer working running out of clothes !

Tina for Model Number GG9200LW1

ANSWER Tina, You will need to get the user interface since the shaft for the knob to go on broke off. 

Answered by AppliancePartsPros.com   |   Wednesday, May 01, 2013

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