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Customer Questions and Answers for Valve, Water by Whirlpool

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    • Part Number: AP4113388
    • MFG Part Number: 99002628
    • Made by: Whirlpool
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For Whirlpool Valve, Water (Part Number: AP4113388)

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My dishwasher starts correctly and makes noises like it is washing dishes, but during and after the cycle the dishes are not wet and there is no water in the bottom of the tub. I don't see the arms spinning if I open it in the middle of a cycle and they are dry. The detergent comes out but does not get wet, it just rolls down the door. If I fill it with water from the sink and then run a drain ccle, it will drain properly. The float goes up and down, I don't hear a click when I lift it. I started a cycle and held the rubber tube coming from the water valve and into the washer and I did not feel any pressure or water passing through it. It did not even heat up due to hot water passing through it. Could the problem be with the water valve or the float switch? I need to test for continuity, but I want to narrow down the possibilities first.

Chris for Model Number MDB6600AWQ

ANSWER Chris, If you don't hear a click from the float switch, then circuit test it with a multimeter, it's probably OK but switch should have a closed circuit with the float down and an open circuit with the float raised. Checking the solenoids onb the fill valve, will probably indicate the solenoids are operational. But you could have a clogged valve, internal failure,or a water flow issue. Allow the dishwasher to fill and wash for three(3) to five(5) minutes, unlatch the door and wait a few seconds. When you remove the lower rack, the water level should be at least as high as the bottom of the heater element, if the fill valve and water pressure are proper. The control board has a time limit(approx. two minutes) at which point the water valve is deactivated through the control board. Thanks and Good Luck 

Answered by AppliancePartsPros.com   |   Monday, April 02, 2012

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