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Customer Questions and Answers for Washer by Whirlpool

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    • Part Number: AP3132223
    • MFG Part Number: 487802
    • Made by: Whirlpool
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For Whirlpool Washer (Part Number: AP3132223)

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Will replacing the washer on the bottom of the door help the door close? Now the door does not close all the way. Will this new washer correct that?

Roger for Model Number et20mkxl

ANSWER Hello Roger, There are several considerations to getting the door to close properly. For one thing, does the bottom of the door liner drag on the cabinet liner when closing? If it does, then a washer will help. Also, if this is the case, is the door overloaded with heavy glass containers? This will cause the door to drag and excessively wear the door hinges and washers. The thing that causes many door closure complaints is when the doors have been removed and the spacer between the door hinge and the cabinet are not reinstalled. You see, if the hinge side of the door contacts too soon, it will cause the door seal to be compressed as the door closes. When this happens, the door seal actually holds the door open. The next thing is the tilt of the door from the hinges not being even from top to bottom. Sometimes the edge of the door liner will contact the side of the cabinet. If this is the case, you could have an adjustment out or you could have a bent door hinge. I wish I could tell you to just put in a washer, but the door strike has to be studied to come up with the proper correction. If you can get the door to strike even with the cabinet, and the hinges are set out from the cabinet properly, it should close by itself. One last thing I should mention is the door seal itself. If it's sticky from spills, it will not only not close properly, but it will also pull chunks of the door seal off onto the cabinet face. The door seals should be cleaned with antibacterial soap periodically, (and anytime there's a spill), to allow the door seal to last the lifetime of the appliance. 

Answered by AppliancePartsPros.com   |   Friday, June 22, 2012

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