During the spin cycle the washing machine makes a loud thumping noise like it is out of balance and travels across the floor. It also leaves an extreme amount of black soot all over the base of the machine and the floor.
ANSWER Hello Etw. You will need to look for plastic shavings in the bottom of the machine. If there are some, the snubber ring 21002026 will need to be replaced to balance the machine. Hope this helps.
Answered by AppliancePartsPros.com | Friday, February 17, 2012