Recently when I removed the water filter from my refrigerator water began spraying out of the water filter housing P/N 2186443 under pressure and flooded my kitchen floor before I got the new filter installed. Is this normal? Must I shut off the main water supply valve first? I do not recall having to shut off the water valve before when I changed out my filter. As I recall, when the filter is removed, only a small amount of water came out of the spent filter. Is'nt there a check valve in the housing assembly that stops water flow when the filter is removed? If so I think maybe I need a new housing.
William for Model Number 10655242400
ANSWER Hello William,
It is not necessary to turn water off when changing filter but is a good idea to do so to avoid a flooding issue. The filter housing 2186443 on your refrigerator would need to be replaced as the check valve inside that is released when you take filter out has gone bad.
Answered by AppliancePartsPros.com | Tuesday, February 12, 2013