If the water continuously runs through all cycles of the washing machine, what is the problem?
ANSWER Hello Sarah. If the water runs, and does not fill the tub, It sounds like the unit is siphoning out the water in the unit. Check and make sure there is only 6" of drain hose in the drain pipe. Also, make sure the drain pipe is 36" off the floor in height. You will need to check and make sure the drain hose has an air gap going into the drain pipe. If it is air tight, it will siphon.
Answered by AppliancePartsPros.com | Thursday, January 31, 2013