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Customer Questions and Answers for Whirlpool Direct Drive Washer Motor Coupling by Whirlpool

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    • Part Number: AP3963893
    • MFG Part Number: 285753A
    • Made by: Whirlpool
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For Whirlpool Whirlpool Direct Drive Washer Motor Coupling (Part Number: AP3963893)

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On my washer I changed the clutch on the agitator, it was worn out and then changed the direct drive coupling with a new a kit because the old coupling dog was broken. Now after fitting everything nicely I went ahead to test the machine. It started fine but when spinning it was vibrating a lot and then after a little while it stopped suddenly with a loud noise like something had seized. Then it started pouring water like the beginning of a cycle. I suspected that the coupling had snapped again but on checking it, everything was still intact. Now I'm thinking that what broke the coupling in the first place might be a problem somewhere in the machine maybe the gearbox? Can you help? There is a brass pin with a flat side that fell out of the washer body when I was moving it and I can't locate where it came from

Denson for Model Number LSR7233HQO---whirlpool washer

ANSWER Denson, Most likely the brass looking pin is just a shipping pin for the unit. For the Noise and vibration it sounds as though the brake on the drive tube may be dragging and causing the issue. 

Answered by AppliancePartsPros.com   |   Tuesday, December 10, 2013

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