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Customer Questions and Answers for Whirlpool Direct Drive Washer Motor Coupling by Whirlpool

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    • Part Number: AP3963893
    • MFG Part Number: 285753A
    • Made by: Whirlpool
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For Whirlpool Whirlpool Direct Drive Washer Motor Coupling (Part Number: AP3963893)

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My washer fills up and will drain but during agitation and spin it makes a noise like it trying to do something but nothing happens. Any advice?

Cheryl for Model Number Lsq9659lwo

ANSWER Cheryl, You will want to check the motor coupling as it sounds like the coupling may have broken and causing the unit to not agitate or spin. Since the pump is attached to the back side of the motor, this is why it will still drain. 

Answered by AppliancePartsPros.com   |   Thursday, April 17, 2014

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