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Customer Questions and Answers for Whirlpool Direct Drive Washer Motor Coupling by Whirlpool

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    • Part Number: AP3963893
    • MFG Part Number: 285753A
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Whirlpool Direct Drive Washer Motor Coupling (Part Number: AP3963893)

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With your great video I was able to replace the motor coupling on my Kenmore 80 series washer. When putting the clips back on the motor if I get the top one on the bottom one won't go on. If I put the bottom one on first the top one won't go on. If I could get that 2nd clip on it would be back together in 5 minutes or less. Hate to call a repair person just to get the clip back on.

Nancy M. for Model Number Kenore 80 series washer

ANSWER Hello Nancy, The secret to this is lining the pins with the slots in the motor coupler. There was one case where a customer actually put the motor coupler on the wrong end of the motor, (end that is supposed to go toward the pump). I know this sounds like a stupid mistake but it happens to the best of us at times. If it is on the correct end, I always set the transmission coupler so a slot is at the top and a pin is at the top on the motor. Insert the top clip into the motor mounting plate and align the pins. When it slips in, pop the upper clip into position. Now the bottom one can be inserted and installed. As a note, the new motor coupler should be driven onto the shafts until the end of the shafts are flush with the end of the coupler. 

Answered by AppliancePartsPros.com   |   Thursday, July 24, 2014

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