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Customer Questions and Answers for Whirlpool Direct Drive Washer Motor Coupling by Whirlpool

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    • Part Number: AP3963893
    • MFG Part Number: 285753A
    • Made by: Whirlpool
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For Whirlpool Whirlpool Direct Drive Washer Motor Coupling (Part Number: AP3963893)

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My washer will fill up but then do nothing. I've tried stopping it and setting it to "drain and spin" and nothing happens. Please help??

Jennifer

ANSWER Jennifer, You will want to test your lid switch with door closed for continuity. If there is no continuity then you will need to replace the lid switch. If the motor is turning on but not agitating or spinning but draining then you would want to check the motor coupler. 

Answered by AppliancePartsPros.com   |   Friday, March 01, 2013

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