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Customer Questions and Answers for Whirlpool Direct Drive Washer Motor Coupling by Whirlpool

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    • Part Number: AP3963893
    • MFG Part Number: 285753A
    • Made by: Whirlpool
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For Whirlpool Whirlpool Direct Drive Washer Motor Coupling (Part Number: AP3963893)

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I have a Kitchen Aid washing machine just like the one in the video where you change the coupling. My tub tilts to one side all of a sudden. Is there a part that needs replacing?

Chris for Model Number Kitchen Aid washing machine.

ANSWER Chris, You'll need to look for a couple of things. Check and make sure the tub suspension springs 63907 and counter balance spring W10250667 and make sure none are broken or stretched . Then you'll need to check the base and skid plate pads 285219, 285744 Check the pads for excessive wear or loose damaged pads, and the base support legs, if they are bent or twisted from a recent move or something similar that could cause the tub to be off center as well. 

Answered by AppliancePartsPros.com   |   Wednesday, March 20, 2013

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