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Customer Questions and Answers for Whirlpool Direct Drive Washer Motor Coupling by Whirlpool

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    • Part Number: AP3963893
    • MFG Part Number: 285753A
    • Made by: Whirlpool
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For Whirlpool Whirlpool Direct Drive Washer Motor Coupling (Part Number: AP3963893)

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Washer had lots of black dust under it, like carbon graphite. I thought it was the coupler, but I have a white plastic coupler ring. washer works fine, but just started leaking a little and that is when I found all the black stuff under it. What could this be? I have the entire washer ripped down except to where I need the spanner wrench.

Regina for Model Number KAWE660wal3

ANSWER Hello Regina. You need to see where the water is leaking. It could just be a bad pump on the unit or a bad hose. 

Answered by AppliancePartsPros.com   |   Tuesday, July 09, 2013

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